PRIVACY POLICY
Last updated
April 26, 2026
This privacy notice for
FusedChat ("Company", "we",
"us", or "our"
), describes how and why we might collect, store, use, and/or share
("process") your information when you use our services
("Services"), such as when you:
- Visit our website at https://fusedchat.com , or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns?
Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and practices,
please do not use our Services. If you still have any questions or concerns, please
contact us at mN5LF@7kgv37DcUnfusedchatSuLl9AvP5u4t@95U@gmail.com.
SUMMARY OF KEY POINTS
This summary provides
key points from our privacy notice, but you can find out more details about any of
these topics by clicking the link following each key point or by using our table of
contents below to find the section you are looking for. You can also
click
here
to go directly to our table of contents.
What personal information do
we process?
When you visit, use, or navigate our Services, we may process
personal information depending on how you interact with FusedChat and the Services,
the choices you make, and the products and features you use. Click
here
to learn more.
Do we process any sensitive
personal information?
We do not process sensitive personal information.
Do we receive any
information from third parties?
We do not receive any information from
third parties.
How do we process your
information?
We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention,
and to comply with law. We may also process your information for other purposes
with your consent. We process your information only when we have a valid legal
reason to do so. Click
here
to learn more.
In what situations and with
which parties do we share personal information?
We may share information
in specific situations and with specific third parties. Click
here
to learn more.
How do we keep your
information safe?
We have organizational and technical processes and
procedures in place to protect your personal information. However, no electronic
transmission over the internet or information storage technology can be guaranteed
to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Click
here
to learn more.
What are your rights?
Depending on where you are located geographically, the applicable
privacy law may mean you have certain rights regarding your personal information.
Click
here
to learn more.
How do you exercise your rights?
The easiest way to exercise your rights is by
contacting us. We will consider and act upon any request in accordance with
applicable data protection laws.
Want to learn more about what
FusedChat does with any information we collect? Click
here
to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you
disclose to us
In Short:
We collect personal information that you provide to
us.
We collect personal
information that you voluntarily provide to us when you register on the
Services, express an
interest in obtaining information about us or our products and Services, when you
participate in activities on the Services, or otherwise when you contact
us.
Personal Information
Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and
the products and features you use. The personal information we collect may include
the following:
- email addresses
- mailing addresses
- usernames
- passwords
- names
Sensitive
Information. We do not process sensitive information.
All personal information that you
provide to us must be true, complete, and accurate, and you must notify us of any
changes to such personal information.
Information automatically
collected
In Short:
Some information such as your Internet
Protocol (IP) address and/or browser and device characteristics is collected
automatically when you visit our Services.
We automatically collect certain
information when you visit, use, or navigate the Services. This information does
not reveal your specific identity (like your name or contact information) but may
include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device
name, country, location, information about how and when you use our Services, and
other technical information. This information is primarily needed to maintain the
security and operation of our Services, and for our internal analytics and
reporting purposes.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps" ), and hardware settings).
- Cookies.
We use cookies to operate our Services and, with your consent, to analyze site
traffic. We use the following types of cookies:
- Essential cookies - required for authentication and security. These are always active and cannot be declined as the Services cannot function without them.
- Preference cookies - store your cookie consent decision so we do not ask you again on every visit.
- Analytics cookies - set by Google Analytics to measure pseudonymous usage statistics. These are only placed after you explicitly accept via our cookie banner. You can withdraw this consent at any time using the "Manage preferences" link in the cookie banner or footer - analytics cookies will be removed automatically.
2. HOW DO
WE PROCESS YOUR INFORMATION?
In Short:
We process your information
to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent.
We process your personal
information for a variety of reasons, depending on how you interact with our
Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE
RELY ON TO PROCESS YOUR INFORMATION?
In Short: We
only process your personal information when we believe it is necessary and we have
a valid legal reason (i.e. , legal basis) to do so under applicable law, like with
your consent, to comply with laws, to provide you with services to enter into or
fulfill our contractual obligations, to protect your rights, or to fulfill our
legitimate business interests.
If you are
located in the EU or UK, this section applies to you.
The General Data Protection
Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely
on in order to process your personal information. As such, we may rely on the
following legal bases to process your personal information:
- Consent. We may process your information if you have given us permission (i.e. , consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legal
Obligations. We may process your information where we believe it is
necessary for compliance with our legal obligations, such as to cooperate with a
law enforcement body or regulatory agency, exercise or defend our legal rights, or
disclose your information as evidence in litigation in which we are
involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are
located in Canada, this section applies to you.
We may process your information if
you have given us specific permission (i.e. , express consent) to use your personal
information for a specific purpose, or in situations where your permission can be
inferred (i.e. , implied consent). You can withdraw your consent at any time.
Click here to learn more.
In some exceptional cases, we may be
legally permitted under applicable law to process your information without your
consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
4. WHEN
AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short:
We may share information in specific situations described in this section
and/or with the following third parties.
Vendors, Consultants, and Other Third-Party Service Providers.
We may share your data with third-party vendors, or service providers ("third parties")
who perform services for us or on our behalf and require access to such information to do that work.
They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
The user has the right to withdraw this consent at all times.
The third parties we may share personal information with are as follows:
-
User account registration, authentication, and use of user's Third Party accounts
- YouTube Api Services (https://www.google.com/policies/privacy)
- Twitch Api Services (https://www.twitch.tv/p/en/legal/privacy-notice)
- Trovo Api Services (Trovo privacy policy)
- Kick Api Services (Kick privacy policy)
- DLive Api Services (DLive privacy policy)
- Web Analytics
- Google Analytics - used for anonymous usage statistics only, and solely with your explicit consent via our cookie banner (https://policies.google.com/privacy)
By using our Services you agree to be bound by Privacy Policies of above listed third parties.
We take no responsibility for the content or privacy practices of any Third Party Services.
We encourage you to carefully review the privacy policies of any Third-Party Services we use.
This policy informs the user that FusedChat uses YouTube API Services as an online resource to
which our website may link or otherwise reference that you may access through our website.
Therefore, our website utilizes the YouTube API Services, and you are agreeing to be bound by the
YouTube Terms of Service (https://www.youtube.com/t/terms),
Privacy Policy (http://www.google.com/policies/privacy),
and API Services Terms of Service (https://developers.google.com/youtube/terms/api-services-terms-of-service)
when engaging YouTube content and services through our website.
5. WHAT
IS OUR STANCE ON THIRD-PARTY WEBSITES?
In
Short: We are not responsible for the safety of any
information that you share with third parties that we may link to or who
advertise on our Services, but are not affiliated with, our
Services.
The Services may link to
third-party websites, online services, or mobile applications and/or contain
advertisements from third parties that are not affiliated with us and which may
link to other websites, services, or applications. Accordingly, we do not make
any guarantee regarding any such third parties, and we will not be liable for
any loss or damage caused by the use of such third-party websites, services, or
applications. The inclusion of a link towards a third-party website, service,
or application does not imply an endorsement by us. We cannot guarantee the
safety and privacy of data you provide to any third parties. Any data collected
by third parties is not covered by this privacy notice. We are not responsible
for the content or privacy and security practices and policies of any third
parties, including other websites, services, or applications that may be linked
to or from the Services. You should review the policies of such third parties
and contact them directly to respond to your questions.
6.
HOW LONG DO WE KEEP YOUR INFORMATION?
In
Short: We keep your information for as long as necessary to
fulfill the purposes outlined in this privacy notice unless otherwise required
by law.
We will only keep your personal
information for as long as it is necessary for the purposes set out in this
privacy notice, unless a longer retention period is required or permitted by
law (such as tax, accounting, or other legal requirements). No purpose in this
notice will require us keeping your personal information for longer than the
period of time in which users have an account with us.
When we have no ongoing
legitimate business need to process your personal information, we will either
delete or anonymize such information, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any further
processing until deletion is possible.
7.
HOW DO WE KEEP YOUR INFORMATION SAFE?
In
Short: We aim to protect your personal information through a
system of organizational and technical security measures.
We have implemented appropriate
and reasonable technical and organizational security measures designed to
protect the security of any personal information we process. However, despite
our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission
of personal information to and from our Services is at your own risk. You
should only access the Services within a secure environment.
8.
WHAT ARE YOUR PRIVACY RIGHTS?
In
Short: In some regions, such as the European Economic Area
(EEA), United Kingdom (UK), and Canada, you have rights that allow you greater
access to and control over your personal information. You may review, change,
or terminate your account at any time.
In some regions (like the EEA,
UK, and Canada), you have certain rights under applicable data protection laws.
These may include the right (i) to request access and obtain a copy of your
personal information, (ii) to request rectification or erasure; (iii) to
restrict the processing of your personal information; and (iv) if applicable,
to data portability. In certain circumstances, you may also have the right to
object to the processing of your personal information. You can make such a
request by contacting us by using the contact details provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?"
below.
We will consider and act upon
any request in accordance with applicable data protection laws.
If you are located in the EEA or
UK and you believe we are unlawfully processing your personal information, you
also have the right to complain to your local data protection supervisory
authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in
Switzerland, the contact details for the data protection authorities are
available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing
your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending on
the applicable law, you have the right to withdraw your consent at any time.
To withdraw your analytics cookie consent, click "Manage preferences"
in the cookie banner or the cookie preferences link in the footer, then toggle off
Analytics and save - Google Analytics will stop collecting data and its cookies will
be removed automatically. For all
other consent-based processing, you can withdraw your consent by contacting us
using the contact details provided in the section "
HOW CAN YOU CONTACT
US ABOUT THIS NOTICE?" below.
However, please note that this
will not affect the lawfulness of the processing before its withdrawal nor,
when applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than
consent.
Opting out
of marketing and promotional communications: You can unsubscribe from
our marketing and promotional communications at any time by clicking on the
unsubscribe link in the emails that we send, or by contacting us using the
details provided in the section "HOW CAN YOU CONTACT
US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists.
However, we may still communicate with you for example, to
send you service-related messages that are necessary for the administration and
use of your account, to respond to service requests, or for other non-marketing
purposes.
Account
Information
If you would at any time like to
review or change the information in your account or terminate your account, you
can:
- Log in to your account settings and update your user account.
Upon your request to terminate
your account, we will deactivate or delete your account and information from
our active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce
our legal terms and/or comply with applicable legal requirements.
If you have questions or
comments about your privacy rights, you may email us at
mN5LF@7kgv37DcUnfusedchatSuLl9AvP5u4t@95U@gmail.com.
9.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some
mobile operating systems and mobile applications include a Do-Not-Track ("DNT")
feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. At
this stage no uniform technology standard for recognizing and implementing DNT
signals has been finalized. As such, we do not currently respond to DNT browser
signals. If a standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version of this
privacy notice.
We do, however, honor the Global Privacy Control (GPC) signal. If your browser or a browser extension sends a GPC signal, we will automatically treat your analytics consent as denied and Google Analytics will not collect data during that session.
We do, however, honor the Global Privacy Control (GPC) signal. If your browser or a browser extension sends a GPC signal, we will automatically treat your analytics consent as denied and Google Analytics will not collect data during that session.
10.
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In
Short: Yes, if you are a resident of California, you are
granted specific rights regarding access to your personal
information.
California Civil Code Section
1798.83, also known as the "Shine The Light" law, permits our users who are
California residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would
like to make such a request, please submit your request in writing to us using
the contact information provided below.
If you are under 18 years of
age, reside in California, and have a registered account with Services, you
have the right to request removal of unwanted data that you publicly post on
the Services. To request removal of such data, please contact us using the
contact information provided below and include the email address associated
with your account and a statement that you reside in California. We will make
sure the data is not publicly displayed on the Services, but please be aware
that the data may not be completely or comprehensively removed from all our
systems (e.g., backups, etc.).
CCPA Privacy
Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in
the State of California for other than a temporary or transitory purpose
and
(2) every individual who is
domiciled in the State of California who is outside the State of California for
a temporary or transitory purpose
All other individuals are
defined as "non-residents."
If this definition of "resident"
applies to you, we must adhere to certain rights and obligations regarding your
personal information.
What categories of
personal information do we collect?
We have collected the following
categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
A. Identifiers |
Contact details, such as
real name, alias, postal address, telephone or mobile contact number,
unique personal identifier, online identifier, Internet Protocol
address, email address, and account name |
YES
|
B. Personal information
categories listed in the California Customer Records statute |
Name, contact
information, education, employment, employment history, and financial
information |
NO
|
C. Protected
classification characteristics under California or federal law |
Gender and date of
birth |
NO
|
D. Commercial
information |
Transaction information,
purchase history, financial details, and payment information |
NO
|
E. Biometric
information |
Fingerprints and
voiceprints |
NO
|
F. Internet or other
similar network activity |
Browsing history, search
history, online behavior, interest data, and interactions with our and
other websites, applications, systems, and advertisements |
NO
|
G. Geolocation
data |
Device location |
NO
|
H. Audio, electronic,
visual, thermal, olfactory, or similar information |
Images and audio, video
or call recordings created in connection with our business
activities |
NO
|
I. Professional or
employment-related information |
Business contact details
in order to provide you our Services at a business level or job title,
work history, and professional qualifications if you apply for a job
with us |
NO
|
J. Education
Information |
Student records and
directory information |
NO
|
K. Inferences drawn from
other personal information |
Inferences drawn from
any of the collected personal information listed above to create a
profile or summary about, for example, an individual's preferences and
characteristics |
NO
|
We may also collect other
personal information outside of these categories through instances where you
interact with us in person, online, or by phone or mail in the context
of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share
your personal information?
More information about our data collection and sharing practices
can be found in this privacy notice.
You may contact us by email at mN5LF@7kgv37DcUnfusedchatSuLl9AvP5u4t@95U@gmail.com.
If you are using an authorized
agent to exercise your right to opt out we may deny a request if the authorized
agent does not submit proof that they have been validly authorized to act on
your behalf.
Will your information be
shared with anyone else?
We may disclose your personal
information with our service providers pursuant to a written contract between
us and each service provider. Each service provider is a for-profit entity that
processes the information on our behalf.
We may use your personal
information for our own business purposes, such as for undertaking internal
research for technological development and demonstration. This is not
considered to be "selling" of your personal information.
FusedChat
has not disclosed or sold any personal
information to third parties for a business or commercial purpose in the
preceding twelve (12) months. FusedChat will not sell personal information in the future
belonging to website visitors, users, and other consumers.
Your rights with respect
to your personal data
Right to request deletion of
the data Request to delete
You can ask for the deletion of
your personal information. If you ask us to delete your personal information,
we will respect your request and delete your personal information, subject to
certain exceptions provided by law, such as (but not limited to) the exercise
by another consumer of his or her right to free speech, our compliance
requirements resulting from a legal obligation, or any processing that may be
required to protect against illegal activities.
Right to be informed
Request to know
Depending on the circumstances,
you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling personal information.
In accordance with applicable
law, we are not obligated to provide or delete consumer information that is
de-identified in response to a consumer request or to re-identify individual
data to verify a consumer request.
Right to Non-Discrimination for
the Exercise of a Consumer's Privacy Rights
We will not discriminate against
you if you exercise your privacy rights.
Verification process
Upon receiving your request, we
will need to verify your identity to determine you are the same person about
whom we have the information in our system. These verification efforts require
us to ask you to provide information so that we can match it with information
you have previously provided us. For instance, depending on the type of request
you submit, we may ask you to provide certain information so that we can match
the information you provide with the information we already have on file, or we
may contact you through a communication method (e.g., phone or email) that you
have previously provided to us. We may also use other verification methods as
the circumstances dictate.
We will only use personal
information provided in your request to verify your identity or authority to
make the request. To the extent possible, we will avoid requesting additional
information from you for the purposes of verification. However, if we cannot
verify your identity from the information already maintained by us, we may
request that you provide additional information for the purposes of verifying
your identity and for security or fraud-prevention purposes. We will delete
such additionally provided information as soon as we finish verifying
you.
Other privacy rights
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
- You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights,
you can contact us
by email at
mN5LF@7kgv37DcUnfusedchatSuLl9AvP5u4t@95U@gmail.com.
If you have a complaint
about how we handle your data, we would like to hear from you.
11.
DO WE MAKE UPDATES TO THIS NOTICE?
In Short:
Yes, we will update this notice as necessary to stay compliant with relevant
laws.
We may update this privacy
notice from time to time. The updated version will be indicated by an updated
"Revised" date and the updated version will be effective as soon as it is
accessible. If we make material changes to this privacy notice, we may notify
you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this privacy notice
frequently to be informed of how we are protecting your information.
12.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may
email us at mN5LF@7kgv37DcUnfusedchatSuLl9AvP5u4t@95U@gmail.com.
13.
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contacts us on our email address.
If you wish to revoke access to our third parties immediately, you can do it by removing any active connections you have on your account by clicking Disconnect button. To revoke YouTube data access you can revoke the permissions via the Google security settings page at https://security.google.com/settings/security/permissions.